Instant AI reply on the client’s own channels
WhatsApp Cloud API on their own WABA and number. Instagram DMs and Facebook Page inbox in the same CRM. Embedded Signup — owners connect from the dashboard, no token-copying, no shared agency number.
For digital agencies and performance marketers
AI conversations that close leads — on WhatsApp, Instagram, and Facebook.
An AI inbox on every client’s Meta channels.
Replii answers ad leads in seconds, books demos, takes orders, and lets a human jump in — while you bill the agency, never the end customer.
WhatsApp BusinessInstagram DMsFacebook MessengerLive inbox + takeoverAgency billing
- Answers ad leads in seconds
- Books demos and takes orders
- You bill the agency, never the shop
What the client inbox does in seconds — without extra staff
WhatsApp Ad
Dental Implants — AugustLead summary
WhatsApp, Instagram, and Facebook — one brain
The same lead flow, knowledge base, inbox, and human takeover run across every client’s own Meta channels. You sell a three-channel inbox, not a WhatsApp-only gadget.
- Live inbox
- Google Sheets
- Agency billing
Channel and integration names indicate compatibility only and do not imply endorsement by those companies.
The problem agencies actually have
The click is not the problem — the first reply is.
Paid traffic on Meta is expensive. When a restaurant, clinic, or retailer runs WhatsApp, Instagram, or Facebook ads, most leads sit unread. After 5–10 minutes, intent dies. Agencies lose retainers because “the ads didn’t work,” when the real leak was the inbox.
11:02 PM
01Ad lead messages the client
11:02 PM
02Replii replies in seconds
11:04 PM
03Lead is qualified, booked, or ordered
8:30 AM
04A teammate takes over if needed
Agencies without Replii
- Ad leads sit unread after 5–10 minutes — intent dies
- Nobody is staffing WhatsApp, Instagram, or Facebook at 11pm
- Agencies cannot sit in 10 WhatsApp Business apps
- Retainers get blamed on “the ads” when the leak was the inbox
- Each client is a separate inbox with no shared view
- The shop should never see a SaaS invoice
With Replii
- Every ad lead gets an instant first reply on the client’s own channels
- One dashboard across clients, WhatsApp, Instagram, and Facebook
- AI qualifies, books demos, or takes orders from the knowledge base
- A human can jump into any thread from the live inbox
- Each client is isolated — Agency A never sees Agency B
- Stripe bills the agency. Advertisers get a workspace, not a bill
Replii does not remove the human relationship. It staffs the first reply so the ads — and the retainer — actually work.
Who this is for
Sold to agencies. Used by their clients. Never billed to the shop.
If you do not run ads or DMs for other businesses, you are not the buyer. Ask your agency to subscribe, or become an agency on Launch.
Primary buyer — the agency
- Performance / lead-gen agencies running Meta ads for local businesses
- WhatsApp marketing shops that need more than a broadcast tool
- Digital agencies packaging an AI inbox as a retainer add-on
- White-label operators who want their name on the dashboard
- Franchise or multi-location groups acting as an internal agency
End users — the agency’s clients
- Clinics, dentists, pharmacies, gyms, salons, spas
- Restaurants, bakeries, catering, grocery, dairy, meat, water supply
- Retail: clothing, shoes, electronics, hardware, florists
- Services: real estate, legal, insurance, tuition, travel, home services, auto workshops
- Any business whose ads say “message us on WhatsApp / Instagram / Facebook”
Super admin
AccellionX. Creates agencies, suspends accounts, and collects Stripe from agencies only.
Agency admin
You. Invite client businesses, pick a plan, watch pooled usage, white-label if entitled.
Business owner
The restaurant / clinic / shop. Connects their Meta channels, edits the bot, works the inbox. Never billed.
How it works
From ad click to booked lead or paid order.
Connect the client’s channels → Template → AI qualifies → Human takeover
- 01
Connect
The owner connects WhatsApp, Instagram, and Facebook on their own brand — not a shared AccellionX number.
- WhatsAppConnected
- InstagramConnected
- FacebookConnected
- Own WABA · Embedded Signup
- 02
Template
Pick a niche pack. Greeting, questions, FAQs, and menus load in English, Urdu, or Roman Urdu. Edit any line.
ClinicRestaurantRetailServices40+ packs · EN · Urdu · Roman Urdu
- 03
Qualify
Ads and organic DMs hit the same operator. It answers from the knowledge base, offers demo slots, or builds a cart.
Do you deliver biryani tonight?Yes — chicken or mutton? I can take the order here.Channel: WhatsAppCart open - 04
Inbox
A teammate takes over any chat. Leads, bookings, and orders land in CRM — with an optional Google Sheet upsert.
- Lead in pipeline
- Optional Sheet upsert
- Human takeover ready
Interactive demo
Watch Replii close the first conversation.
Pick a client niche. See the AI greet, qualify, book a slot or take an order — then hand off to the live inbox.
Scenario ready. Press Play flow to begin.
Flow progress0%
WhatsApp AdDental Implants
Conversation
Waiting to play — press Play flow.
Qualification
- Treatment type—
- City—
- Timeline—
- Consultation availability—
Outcome
Pending play
Everything in the product
One AI operator for every client inbox.
Replii sits on Meta’s Cloud APIs. The same qualification, knowledge base, inbox, and human takeover run across WhatsApp, Instagram, and Facebook — isolated per client.
Live inbox and human takeover
Unified inbox across clients (agency) or one business (owner). Mute while a person is in the thread. Pipeline: in progress, booked, needs you.
Agency billing. Pooled usage. White-label.
One Stripe bill to the agency — never the shop. Invite advertisers in one step, watch clients used vs cap and pooled AI conversations, and put your name on the dashboard if entitled.
Knowledge base + grounded answers
Keyword then AI match against the client’s FAQs and facts. Replii stays on their information — not generic chat.
Demo slots and bookings calendar
Qualify, then offer times. Confirmed slots land on the bookings calendar instead of a back-and-forth thread.
Order cart and Google Sheets
Catalog flows with an interactive cart for food and retail. Optional Google Sheet upsert for ops teams that still live in Sheets.
Also included
- 40+ niche templates
- English, Urdu, Roman Urdu
- White-label dashboard
- Client analytics
- Channel badges
- Embedded Signup
- Invite a client in one step
- Isolated workspaces
Before you sit in 10 WhatsApp apps
Compare staffing 10 client inboxes to one operator.
Replii handles the first reply, qualification, booking, and orders. Your clients keep the conversations that need a person.
Monitor incoming messages
- Manual staffing
- Sit in each client’s WhatsApp, Instagram, and Facebook apps
- Replii
- One live inbox across clients and channels
- Human still involved?
- No
Answer common questions
- Manual staffing
- Type the same replies on every retainer
- Replii
- Responds from the client’s knowledge base
- Human still involved?
- Only for exceptions
Qualify, book, or take the order
- Manual staffing
- Ask questions and build the cart by hand
- Replii
- Runs the template flow — demo slots or interactive cart
- Human still involved?
- No
Identify serious leads
- Manual staffing
- Read every thread before the morning standup
- Replii
- Pipeline: in progress, booked, needs you
- Human still involved?
- Reviews qualified summary
Handle negotiation
- Manual staffing
- Required
- Replii
- Pauses for human takeover and mute
- Human still involved?
- Yes
Close the sale
- Manual staffing
- Required for consultative sales
- Replii
- Supports booking, orders, and handoff
- Human still involved?
- Yes
Replii handles the first-response layer. Your clients keep the conversations that require experience, trust, and judgment.
Client analytics
Usage and analytics you can show in monthly reports.
Leads today and this month, conversations, channel mix, and human takeovers — pooled across the clients on your agency plan.
Sample dashboard
Illustrative data shown for product demonstration.
app.replii.accellionx.com / dashboard
Leads this month
342
Qualified / booked
214
AI conversations
1,186
Median first-response
3 sec
Orders captured
86
Human takeovers
37
First-response work handled
Initial replies
342
FAQ responses
518
Qualification questions
856
Lead summaries
214
Routing actions
119
Seven-day leads
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Qualification funnel
- Captured342
- Engaged298
- Qualified214
- Booked / handed off119
Channel breakdown
- WhatsApp48%
- Instagram31%
- Facebook21%
Campaign performance
- Dental Implants — Aug86 leads · 54 qual · 63%
- Downtown Apartments71 leads · 42 qual · 59%
- Emergency Plumbing64 leads · 48 qual · 75%
- Whitening Consult52 leads · 31 qual · 60%
Recent leads
Sample names for demonstration only
| Lead | Channel | Campaign | Intent | Status | Last activity |
|---|---|---|---|---|---|
| Amina | Emergency Plumbing | High | Human takeover | 2m ago | |
| Jordan | Dental Implants — Aug | High | Appointment requested | 11m ago | |
| Priya | Downtown Apartments | Medium | Qualified | 24m ago | |
| Noah | Whitening Consult | Medium | Follow-up required | 1h ago | |
| Elena | Dental Implants — Aug | High | Qualified | 2h ago |
Open any lead to see the source ad, full conversation, qualification path and outcome.
Niche templates
Start from a vertical, then edit.
40+ niche starter packs seed greeting, questions, FAQs, and menus. Every line is editable — English, Urdu, or Roman Urdu.
Health & wellness
Clinic / doctor, dental, pharmacy, salon booking, spa, gym, pet care
Food & grocery
Restaurant, reservations, bakery, catering, grocery, fruits & veg, meat, dairy, water supplier
Retail
Clothing, boutique, shoes, electronics, mobile accessories, hardware, florist, general store
Local services
Home services, laundry, auto workshop, mobile repair, interior, photography, wedding
Professional
Real estate, legal, insurance/finance, education/tuition, travel, digital agency, POS lead
Dental and medical clinics
What staff usually answer
Pricing ranges, treatment options, location, and whether a consult is needed
What Replii handles
First reply, service and timeline questions, and consult handoff summary
Action
Offers a demo slot
Restaurants and food
What staff usually answer
Menu, delivery area, timings, and order details
What Replii handles
Greeting, catalog cart, and an order the kitchen can fulfil
Action
Builds the order cart
Real estate
What staff usually answer
Availability, price range, neighborhood fit, and viewing interest
What Replii handles
Availability reply, budget and timeline qualification, and agent routing
Action
Sends qualified lead to agent
Gyms and fitness studios
What staff usually answer
Membership options, class times, trial offers, and studio location
What Replii handles
Offer answers, schedule preference capture, and trial booking handoff
Action
Books trial class or tour
Beauty, salon and spa
What staff usually answer
Service pricing, duration, provider availability, and first-visit notes
What Replii handles
Price and service FAQ, date preference, and appointment request summary
Action
Books appointment
Education and tuition
What staff usually answer
Cohort dates, prerequisites, tuition ranges, and admissions next steps
What Replii handles
Program FAQ, fit questions, and admissions call handoff
Action
Schedules admissions call
Travel agencies
What staff usually answer
Package basics, travel windows, party size, and budget expectations
What Replii handles
Initial trip questions, qualification details, and consult routing
Action
Requests itinerary consult
Auto workshops
What staff usually answer
Service type, wait times, parts questions, and drop-off windows
What Replii handles
Urgent first reply, vehicle and urgency capture, and booking handoff
Action
Requests a bay slot
Home services
What staff usually answer
Service type, service area, urgency, and same-day availability
What Replii handles
Urgent first reply, area and urgency capture, and callback routing
Action
Requests urgent callback
Retail
What staff usually answer
Stock, size or variant options, and delivery readiness
What Replii handles
Catalog FAQ, product details, and order-intent summary
Action
Captures order details in chat
Agency plans
Agencies subscribe. Consumers never pay Replii.
Launch $97 · Growth $297 · Unlimited $497 per month. Stripe bills the agency. Advertisers get a workspace — never a card on file.
Launch
$97/month
For agencies proving the offer on a handful of retainers.
- Up to 3 client businesses
- 2,000 AI conversations (pooled)
- Standard AI model
- WhatsApp + Instagram + Facebook
- Live inbox + human takeover
- 40+ niche templates
- Client analytics dashboard
- Email support
- White-label — not included
Growth
Most popular$297/month
For agencies with a full book of Meta-ad clients.
- Up to 10 client businesses
- 8,000 AI conversations (pooled)
- Standard AI, Advanced on 3 clients
- WhatsApp + Instagram + Facebook
- Live inbox + human takeover
- 40+ niche templates
- Client analytics dashboard
- Email support
- White-label + branded reports +$79/mo
Agency Unlimited
$497/month
For shops that productize Replii as their own platform.
- Unlimited client businesses
- 20,000 AI conversations (pooled)
- Advanced AI on every client
- WhatsApp + Instagram + Facebook
- Live inbox + human takeover
- 40+ niche templates
- Client analytics dashboard
- White-label + branded reports included
- Priority support
Hitting the client cap blocks new invites until you upgrade. Hitting the conversation cap pauses AI replies for the rest of the month (keyword FAQs still work). Upgrade or wait for the next period.
Who Stripe charges: the agency only. Advertisers and shop owners are never billed by Replii. Cancel or change plan any time in the Stripe customer portal after the first subscription.
Reselling under your own brand? Take Unlimited, or add white-label on Growth for $79/mo before Checkout.
Compare plans
Limits that are enforced — not brochure copy.
| Capability | Launch | Growth | Agency Unlimited |
|---|---|---|---|
| Monthly price | $97 | $297 | $497 |
| Client businesses | 3 | 10 | Unlimited |
| AI conversations (pooled / month) | 2,000 | 8,000 | 20,000 |
| AI model | Standard | Standard + Advanced × 3 | Advanced all |
| WhatsApp + Instagram + Facebook | Included | Included | Included |
| Live inbox + human takeover | Included | Included | Included |
| Niche templates | Included | Included | Included |
| Client analytics | Included | Included | Included |
| White-label + branded reports | Not included | +$79/mo | Included |
| Support | Priority |
How to order
From this page to a live agency workspace.
Choose a plan, pay with Stripe Checkout, and send the agency name plus the admin login you want. AccellionX provisions an isolated workspace after payment.
- 01
Choose Launch, Growth, or Agency Unlimited and complete Stripe Checkout.
- 02
AccellionX creates an isolated agency workspace from the name and admin username you provided.
- 03
Log in at app.replii.accellionx.com with the credentials we send you.
- 04
Invite your first client. They connect WhatsApp (and Instagram / Facebook) on their own brand.
- 05
Pick a template, publish the greeting, test a conversation, then point Meta ads at the client’s channels.
Commercial terms
- Billed entity: your agency, not your clients
- Each client uses their own WhatsApp, Instagram, and Facebook Page
- Cancel or change plan any time in the Stripe portal
- White-label: Growth + $79/mo, or included on Unlimited
Already provisioned? Open the dashboard.
Subscribe as an agency
You’ll complete Stripe Checkout on the next screen. AccellionX then creates the workspace and emails the admin login.
FAQ
Questions before you subscribe as an agency.
Product
Do we need one WhatsApp number per client?
Yes. Each client uses their own WhatsApp Business, Instagram, and Facebook Page. Replii never mixes inboxes and never uses a shared agency number.
Which channels does Replii support?
WhatsApp Business (primary production channel, own WABA), Instagram Direct, and Facebook Messenger. The same lead flow, knowledge base, inbox, and human takeover run across all three.
Can a shop subscribe directly?
No. Replii is sold to agencies. A single-location business should ask their media agency to add them as a client, or become an agency on Launch.
What is an “AI conversation”?
A chat the bot handled that month, pooled across all of your clients. Human-only threads after takeover still appear in the inbox; the cap is on AI work.
Can my team take over at any time?
Yes. If someone taps “talk to a person,” the bot pauses. The team replies from the live inbox and can mute until they are done.
Can it book appointments or take orders?
Yes. Qualification flows can offer demo slots onto a bookings calendar. Food and retail templates include an interactive catalog cart. Optional Google Sheets sync is available for ops teams.
What languages?
English, Urdu, and Roman Urdu out of the box. Templates are written for Pakistan / Gulf-style local commerce and edit cleanly for other markets.
What happens when the AI does not know the answer?
Answers are grounded in the client’s knowledge base. If the model is unavailable, chat falls back gracefully — it never dies silently. Keyword FAQs still work if you hit the monthly conversation cap.
Plans, billing, and setup
Who does Stripe charge?
The agency only. Advertisers and shop owners are never billed by Replii. They get a workspace and connect their own Meta channels.
Can we put our brand on it?
Growth add-on ($79/mo) or Agency Unlimited (included) replaces the Replii wordmark in the dashboard with the agency name, plus branded reports.
Is Meta ads spend included?
No. Media buy stays on the client’s or agency’s Meta account. Replii is the conversation layer after the click.
What happens if we hit a cap?
Hitting the client cap blocks new invites until you upgrade. Hitting the conversation cap pauses AI replies for the rest of the month — keyword FAQs still work. Upgrade or wait for the next period.
How do we order?
Choose a plan on this site and complete Stripe Checkout. Include the agency legal name and the admin username you want. After payment, AccellionX creates an isolated workspace and emails the login. Then invite clients and connect their channels from app.replii.accellionx.com.
How long does setup take for a client?
The owner finishes a short guided setup, connects WhatsApp via Embedded Signup (and Instagram / Facebook Page), picks a niche template, and publishes. Ads and organic DMs then hit the same operator.
Do I need to replace my CRM?
No. Leads, urgency, notes, tags, and a bookings calendar live in Replii. Optional Google Sheet upsert covers ops teams that still work in Sheets.
Subscribe as an agency
Put an AI inbox on every client’s Meta channels.
Answers ad leads in seconds, books demos, takes orders, and lets a human jump in — billed to the agency, never the end customer.
Launch $97 · Growth $297 · Unlimited $497 / month. Dashboard at app.replii.accellionx.com.